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Check/Cancel Hotel Reservations
If you have made a reservation through the MYSTAYS official site, select the hotel name from the pull down menu below and enter a reservation number beginning with "T".

[Kamenoi Hotel] Error in “Check/Cancel Hotel Reservations” Following Changes to the Online Reservation System

Due to changes in the online reservation system for Kamenoi Hotel, an error message stating “The reservation code is invalid or empty” may appear even if the correct reservation number is entered on this page.
If an error message is displayed, call the hotel for which you have made reservations or use the URL in the confirmation email to check or cancel your reservation.