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About the effects of the “Hokkaido Eastern Iburi Earthquake”

September 11, 2018
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To our valued customers,

We would like to offer our sincere condolences to everyone who was affected by Typhoon Jedi which made landfall in Kansai on September 5, and the Hokkaido Eastern Iburi Earthquake which occurred in the early morning of September 6.

We sincerely pray for everyone to recover as soon as possible.

Due to the “Hokkaido Eastern Iburi Earthquake” which occurred in the early morning of Thursday, September 6, 2018, we have confirmed there has been no major harm to any customers staying in the accommodations our company operates in the Hokkaido area, and also no major damage to the facilities themselves.

However, with a magnitude of 6.7 and a maximum seismic intensity of 7, the earthquake has caused damage to power and telephone lines, and caused water cutoffs within Hokkaido. This has forced us to adjust our business practices accordingly.

Since essential utilities restoration is still in progress as of Tuesday, September 11, we would like to report on the schedule for the resumption of normal business operations.

In addition, as we have been requested to save electricity due to the power shortage throughout Hokkaido, we will respond appropriately at each of our facilities to save electricity. Thank you very much in advance for your kind understanding.

Sapporo

Hotel Mystays Premier Sapporo Park
Accommodation: we are now accepting new reservations (the breakfast buffet is only served at one location). Restaurant services (for lunch and dinner) will resume from Saturday, September 15. We will start accepting requests for new reservations for banquets, meetings, and weddings from Sunday, September 16. Spa operations have been resumed.

Hotel MyStays Sapporo Aspen
Accommodation: we have resumed accepting new reservations. Restaurant services (for breakfast) are partly changed and operations have been resumed. Restaurant services (for lunch and dinner) are provided as usual. Reservations and sales for banquets will resume as usual with partial changes in the menu. Meetings are operated as usual.

Hotel Mystays Sapporo Nakajima Park
Accommodation: we have resumed accepting new reservations. Restaurant services (for breakfast) are provided as usual. Banquets and weddings have resumed as usual.

Hotel Mystays Sapporo Nakajima Park Annex
Accommodation: we have resumed accepting new reservations.

Hotel Mystays Sapporo Station
Accommodation: we have resumed accepting new reservations with a limited number of rooms, and we have resumed sales as usual. Restaurant services (for breakfast) are changed partly and operations have been resumed. Restaurant services (for lunch) are planned to resume as usual on Wednesday, September 12.

Hotel Mystays Sapporo Susukino
Accommodation: we have resumed accepting new reservations, limited to rooms with breakfast, we have resumed sales as usual. Restaurant services (for breakfast) have resumed as usual.

Otaru

Hotel Nord Otaru
Accommodation: we have resumed accepting new reservations. Restaurant services (for breakfast) with limited menu have resumed. Restaurant services (for lunch and dinner) will resume on Thursday, September 13. Bar operations have resumed. Banquets are operating until Friday, September 14 for customers with reservations. We will start accepting new reservations from Saturday, September 15.

Hotel Sonia Otaru
Accommodation: we have resumed accepting new reservations. Restaurant services (for breakfast) with limited menu have resumed. Restaurant services (for lunch) have resumed.

Hakodate

HOTEL Mystays Hakodate Goryokaku
Accommodation: we have resumed operations as usual. Restaurant services (for breakfast) have resumed. Meetings have resumed as usual.

Hakodate Kokusai Hotel
Accommodation: We have resumed normal operations. Restaurant services are provided as usual. Meetings and weddings have resumed as usual.

Nayoro

Hotel Mystays Nayoro
Accommodation: we have resumed accepting new reservations. Restaurant services (for breakfast): we will resume accepting reservations for sales of guest rooms with breakfast from Thursday, September 13.

Asahikawa

Art Hotel Asahikawa
Accommodation: we have resumed accepting new reservations for guest rooms only. Restaurant services (for breakfast) are offered as usual. Restaurant services (for lunch and dinner) have resumed with partial changes in the service. Banquets, meetings, and weddings have resumed as usual. We have started accepting new applications for banquets and weddings. Spa operations have resumed as usual.

For any further details:

Call us at: +81-3-3434-3939

Other Enquiries:

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