Click here and enjoy 5% Off!

One week after the “Hokkaido Eastern Iburi Earthquake”, MYSTAYS Hotels are all back

September 14, 2018

September 14th, 2018


One week after the “Hokkaido Eastern Iburi Earthquake”,
MYSTAYS Hotels in Sapporo, Otaru, Hakodate, Asahikawa and Nayoro
are all back accepting new reservations,
as well as services at restaurants.

We would like to offer our sincere condolences to everyone who was affected by Typhoon Jedi which made landfall in Kansai on September 5, and the Hokkaido Eastern Iburi Earthquake which occurred in the early morning of September 6. 

We sincerely thought for everyone to recover as soon as possible. 

Due to the “Hokkaido Eastern Iburi Earthquake” which occurred in the early morning of Thursday, September 6, 2018, we have confirmed there has been no major harm to any customers staying in the accommodations our company operates at Sapporo, Otaru, Hakodate, Asahikawa and Nayoro, in the Hokkaido area, and also no major damage to the facilities themselves. This is thanks to the fact that our facilities’ quake-resistance standards measure up to the 1981 Building Standards Act*, also our local staffs’ quick action for the protection of our customers on site resulted in reopening with temporarily modified operations following the first weekend after Earthquake.

Essential utilities restoration is back to normal except in some areas nearer to the epicenter of magnitude 6.7 earthquake. As of Friday, September 14, we would like to announce that all facilities we operate in Sapporo, Otaru, Hakodate, Asahikawa and Nayoro, are accepting new reservations for accommodations and providing services at restaurants.

In addition, as we have been requested to save electricity due to the power shortage throughout Hokkaido, we will respond appropriately at each of our facilities to save electricity. Thank you very much in advance for your kind understanding.

In this coming best season for sightseeing, when the color changing all in Japan, we would like to see you here in Hokkaido as well, hoping to offer you our warmest ‘Omotenashi’, Japanese traditional way of hospitality for welcoming you all. 


*the 1981 Building Standards Act: For the often-occurring mid-size earthquakes (magnitude 5~7), the building should suffer no more than a slight amount of cracks and should continue to function as normal. For the rare and large earthquakes with a magnitude 7 or higher and a Shindo scale of upper 6 or higher, the building should not collapse.

Call us at: +81-3-3434-3939

Other Enquiries:

Guest Relations Our Guest Relations will answer you
Subscribe as a Mystays Member
Get 5% Off!