Cancellation

Modify or Cancel a Reservation

Reminder: Mystays.com offers you the best online price guaranteed.

If you find a lower price, we will not only match it, we will offer you a 10% lower rate than that offered on the site you have shown us.

Just follow these three easy steps:

We’re here to help. Ask our Guest Support 

Please make sure that there is availability in other dates before cancelling a booking.

Nothing available for a specific date? Check out our Map, we often have other nearby hotels See all our hotels 

Would you rather cancel your reservation?

For guests whose reservation number starts from "TY", please use this form 

For the rest of guests, please select your hotel from the pull-down menu below.

Cancellation Fees Apply 

Aichi
Aomori
Chiba
Ehime
Fukuoka
Hokkaido
Ishikawa
Kagawa
Kagoshima
Kanagawa
Kanazawa
Kawasaki
Kyoto
Nagoya
Nara
Niigata
Oita
Okinawa
Osaka
Tachikawa
Tochigi
Tokyo
Yamanashi
Yokohama

Art Hotel Asahikawa
Art Hotel Hirosaki City
Art Hotel Ishigakijima
Art Hotel Joetsu
Art Hotel Niigata Station
Art Hotel Osaka Bay Tower
Beppu Kamenoi Hotel
FLEXSTAY INN Ekoda
FLEXSTAY INN Higashi Jujo
FLEXSTAY INN Iidabashi
FLEXSTAY INN Kawasaki Kaizuka
FLEXSTAY INN Kawasaki Ogawacho
FLEXSTAY INN Kiyosumi Shirakawa
FLEXSTAY INN Nakanobu
FLEXSTAY INN Sakuragicho
FLEXSTAY INN Shin Urayasu
FLEXSTAY INN Shinagawa
FLEXSTAY INN Shirogane
FLEXSTAY INN Sugamo
FLEXSTAY INN Tamagawa
FLEXSTAY INN Tokiwadai
Fusaki Resort Village
HOTEL MYSTAYS Asakusa
HOTEL MYSTAYS Asakusabashi
HOTEL MYSTAYS Fuji Onsen Resort
HOTEL MYSTAYS Fukuoka Tenjin
HOTEL MYSTAYS Fukuoka Tenjin Minami
HOTEL MYSTAYS Gotanda
HOTEL MYSTAYS Gotanda Station
HOTEL MYSTAYS Hakodate Goryokaku (Former：Hotel Nets Hakodate)
HOTEL MYSTAYS Hamamatsucho
HOTEL MYSTAYS Haneda
HOTEL MYSTAYS Higashi Ikebukuro
HOTEL MYSTAYS Kagoshima Tenmonkan
HOTEL MYSTAYS Kamata
HOTEL MYSTAYS Kameido
HOTEL MYSTAYS Kanazawa Castle
HOTEL MYSTAYS Kanda
HOTEL MYSTAYS Kyoto Shijo
HOTEL MYSTAYS Maihama
HOTEL MYSTAYS Matsuyama
HOTEL MYSTAYS Midosuji Honmachi
HOTEL MYSTAYS Nagoya Nishiki
HOTEL MYSTAYS Nagoya Sakae
HOTEL MYSTAYS Nayoro
HOTEL MYSTAYS Nippori
HOTEL MYSTAYS Nishi Shinjuku
HOTEL MYSTAYS Ochanomizu CC
HOTEL MYSTAYS Oita
HOTEL MYSTAYS Otemae
HOTEL MYSTAYS PREMIER Akasaka
HOTEL MYSTAYS PREMIER Dojima
HOTEL MYSTAYS PREMIER Hamamatsucho
HOTEL MYSTAYS PREMIER Kanazawa
HOTEL MYSTAYS PREMIER Narita
HOTEL MYSTAYS PREMIER Omori
HOTEL MYSTAYS PREMIER Sapporo Park
HOTEL MYSTAYS Sakaisuji Honmachi
HOTEL MYSTAYS Sapporo Aspen
HOTEL MYSTAYS Sapporo Nakajima Park
HOTEL MYSTAYS Sapporo Nakajima Park Annex
HOTEL MYSTAYS Sapporo Station
HOTEL MYSTAYS Sapporo Susukino (Former：Hotel Kaiko Sapporo)
HOTEL MYSTAYS Shin Osaka CC
HOTEL MYSTAYS Shinsaibashi
HOTEL MYSTAYS Shinsaibashi East
HOTEL MYSTAYS Tachikawa
HOTEL MYSTAYS Ueno East
HOTEL MYSTAYS Ueno Inaricho
HOTEL MYSTAYS Ueno Iriyaguchi
HOTEL MYSTAYS Utsunomiya
HOTEL MYSTAYS Yokohama
HOTEL MYSTAYS Yokohama Kannai
Hakodate Kokusai Hotel
Hotel Nord Otaru
Hotel Sonia Otaru
Hotel Épinard Nasu
MYSTAYS Shin Urayasu Conference Center
MyCube by MYSTAYS Asakusa Kuramae
NARA ROYAL HOTEL
Resort Hotel Olivean Shodoshima
Shirahama Ocean Resort
HOTEL MYSTAYS Kagoshima Tenmonkan Annex