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Notations based on the Japan Act on Specified Commercial Transactions
Service providerMYSTAYS HOTEL MANAGEMENT Co., Ltd.
Representative directorRyoichi Shirota, President and Representative Director
AddressRoppongi Hills North Tower 14th Floor, 6-2-31 Roppongi, Minato-ku, Tokyo 106-0032
Contact telephone number+81‐3-3434-3939
Telephone reception hours9:00 a.m. - 6:00 p.m. (Exc. Saturdays, Sundays, and holidays)
Website URLhttps://www.mystays.com/en-us/
Emailsupport@mystays.com
Sales priceThe applicable price will be the price listed on the introductory page of each accommodation plan.
Service provision timeThe service date will be the date of the reservation.
Payment method / Time of paymentWhen paying on-site, payment will be requested at check-in or check-out.
When paying in advance, payment by credit card or other means will be requested when submitting the reservation.
For conditions other than the above, the applicable conditions will be stated on the plan information page.
Non-sales-price feesConsumption tax, hot spring tax, and accommodation tax (applicable to some hotels)
RefundsGiven the nature of the accommodation and services, refunds cannot be provided after your stay.
For conditions other than the above, the applicable conditions will be stated on the accommodation plan information page.
Changes, cancellations, and penaltiesThe details are available on the following web page.
FAQ>How Much Is The Cancellation Fee?
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      2
      Guests Guest
      Room 1
      2 Adults, 0 Children
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      2
      Children
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